E-Business Suite Maintenance
1. Having trouble keeping up with end-user demands for E-Business Suite functional support?
2. Could your skilled Resources/Users use a little help? OneAPPS will: - Mitigate workload peaks- Help implement new technology- Fill skills gaps
3. Is your staff making the most out of your Oracle e-Business Suite implementation? Could they do with support around critical business periods, generating regulatory reports, business procedures?
The challenge of implementing, customizing or supporting the user's ever changing requirements on Oracle's E-Business suite requires a combination of Functional Expertise, Technical expertise and Project management - skills that OneAPPS has developed over many years by successfully delivering world class Enterprise Business Solutions.
As a pafrt of our Managed services framework OneAPPS offers ORACLE E-business Suite support services. The types of support that we offer covers all of your requirements, and include: -
System Administration Support
Engaging OneAPPS for managing your ORACLE Application Maintenance Support requirements you are assured of a dedicated Direct Help desk. Not only our Direct Help desk team is filled with rich experience but is backed by Senior Functional Consultants, Application Technical Consultants, Domain Experts, Subject Matter Experts and Application DBA's.
|Functional Support||Technical Support||Sys Admin Support|
|Functional/end user support for business processes |
End user reporting - discoverer EUL's and Business Objects Universe development and standard reports
|Purge concurrent requests|
End user support covering all day to day duties
|Change control for customizations ||Maintain/ Add users|
|Customizations development - Reports, Forms, Batch ||Maintain Responsibilities|
Best practice workarounds and solutions
|Customizations support ||Audit user access|
Current Practices Review and Recommendations
|Interface design and development - Interfaces (Shell, PL/SQL) ||Add/ maintain report sets|
Document current process models.
|DB objects (Triggers, Alerts, Workflow, etc.)||Maintain flexfields|
Month- and year-end support
|Data Conversions||Add flexfield values|
Management of Oracle tars
|Extensions (Forms & Reports )|
Workflow/ Notifications Support
|Self Service Applications (PL/SQL Cartridge, OA Framework)|
Some of the support works we do are handling Month end procedures, Data issues, writing custom data fixes, Reporting (FSG, ADI, Discoverer), End user procedures Etc..
ORACLE e-Business Suite Product Coverage for Application Maintenance.
Discover the Values that you will get from Managed Services - Application Maintenance