Some of the benefits that come out from this study include:

Establishing a baseline for the existing implementation derived directly from the system

Opportunities for change and improvement where cost benefit can be realized from an upgrade

Exploitation of the new and enhanced functionality available in latest releases

Improvements in functionality by retiring existing customizations and embracing standard functionality

Opportunity for reviewing set-ups and cleansing static data

Deliverables

Executive summary

Background, scope and methodology used.

Documentation of the current systems environment

Database/server health check

Applications technical architecture deployment review

Applications implementation quality assessments

Review of Applications set up

Review of Applications usage

Business process correlation with above items

Review of user issues and training needs

Observations and issues identified

Recommendations for both high and low impact changes

Best practices and recommendations, if appropriate

Recommended next steps